In response to the growing interest in and potential of ICT and Emerging Services in Africa, NETWORKING4PROFESSIONALS.COM (N4P) is planning to launch a survey on strategic ICT and Emerging Services in Africa.  The survey will focus on bridging the gap between the ICT needs of the Diaspora and the provision of these services by companies from Africa.

The WG is calling on both members and non-members in the Diaspora to participate in formulating a research agenda in various challenging areas including:

• ICT & Emerging Services modernisation at national and regional levels including initiatives to achieve competitiveness at the economic and political levels;
• Propose reforms needed to develop and sustain the ICT & Emerging Services sector especially in defining front, middle and back office operations;
• How to develop cohesive public/private partnerships to stimulate growth especially in creating a sustainable resource bases i.e. skills, workforce and education planning;
• Provide input into innovative case studies on existing ICT services in the Diaspora;
• Creating an understanding of the critical role of infrastructure and technology in the scaling up for the ICT & Emerging Services, and addressing client service sector requirements
• Creating international collaboration opportunities; multi-country strategic alliances; exploring the creation of an Africa–APAC and Africa-US and Africa-Africa  ICT corridor;
• Provide clear direction in responding to the growth in demand for world-class client service facilities in Africa ICT & Emerging Service regions.